Testing the Ebay Guarantee

My latest purchase from ebay came with three distinct flaws, i.e. broken bits, that were not listed in the sellers ad. The ad distinctly says, “excellent condition” and “no returns”. Which would otherwise mean, “you’re screwed.” So I’m going to see what I can get out of the Ebay Guarantee.
If nothing comes of it, I’ll be disappointed, but I’ll live with it. If I can return it and get my money back to buy another, less broken statue, I’ll be happy. If I can get my money back and keep the statue I’ll be equally happy.